WikiPhone:Contact us: Difference between revisions
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For information about WikiPhone services available over telephone, view Dial in. | For information about WikiPhone services available over telephone, view Dial in. | ||
Using WikiPhone contacts is for official support and business inquires only. If you are trying to reach a staff member for non-WikiPhone matters, use their personal contacts. | |||
=== Support tickets === | === Support tickets === | ||
| Line 11: | Line 13: | ||
contact@telephones.wiki | contact@telephones.wiki | ||
=== Telephone | === Telephone === | ||
==== NANP PSTN ==== | |||
For callers located in the United States & Canada, +1 (877) 595-0745 is our primary contact number. | For callers located in the United States & Canada, +1 (877) 595-0745 is our primary contact number. | ||
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|} | |} | ||
=== | ==== Collecters networks ==== | ||
We are connected to several telephone collecters networks. While the number block differs per network, line numbers are universal across all networks. You can contact us through the following telephone collecters networks: | We are connected to several telephone collecters networks. While the number block differs per network, line numbers are universal across all networks. You can contact us through the following telephone collecters networks: | ||
{| class="wikitable" | {| class="wikitable" | ||
| Line 67: | Line 71: | ||
|946 | |946 | ||
|} | |} | ||
You can reach a staff member directly via their extension directly. (ex: NXX-1000). Or use one of the following numbers: | You can reach a staff member directly via their extension directly. (ex: NXX-1000). Or use one of the following numbers to reach a deparment/ring group: | ||
{| class="wikitable" | {| class="wikitable" | ||
|+ | |+ | ||
!NUMBER | !NUMBER | ||
! | !DEPT | ||
|- | |- | ||
|0000 | |0000 | ||
| Line 78: | Line 82: | ||
|0010 | |0010 | ||
|Operator | |Operator | ||
|- | |||
|0009 | |||
|General inquries | |||
|- | |- | ||
|0004 | |0004 | ||
| Line 91: | Line 98: | ||
|Information about WikiPhone | |Information about WikiPhone | ||
|} | |} | ||
==== Business Hours ==== | |||
WikiPhone is a volunteer project. In order to let staff members have personal time, department/ring group calls about non-urgent matters will go to voicemail outside of business hours. Bussines hours are desgined around regular work, school, and church hours in all timezones across the mainland United States. Calls will always go to voicemail on hoildays in the United States and Canada. WikiPhone opreates in Eastern Time. | |||
{| class="wikitable" | |||
|+In Eastern Time: | |||
!DAY | |||
!HOURS | |||
|- | |||
|Monday-Thursday | |||
|12:00 PM - 9:00 PM | |||
|- | |||
|Friday | |||
|12:00 PM - 11:30 PM | |||
|- | |||
|Saturday | |||
|9:00 AM - 11:30 PM | |||
|- | |||
|Sunday | |||
|2:30 PM - 9:00 PM | |||
|} | |||
== Staff Directory == | |||
=== '''Chris Hendrix''' === | |||
'''Founder, Head Administrator''' | |||
''chrishendrix@telephones.wiki'' | |||
''Extension 1000'' | |||
Latest revision as of 23:04, 8 August 2026
To contact WikiPhone, use any of the available methods listed on this page.
For information about WikiPhone services available over telephone, view Dial in.
Using WikiPhone contacts is for official support and business inquires only. If you are trying to reach a staff member for non-WikiPhone matters, use their personal contacts.
Support tickets
You must be logged in to submit support tickets via our website.
You can also submit support tickets in our Discord server.
contact@telephones.wiki
Telephone
NANP PSTN
For callers located in the United States & Canada, +1 (877) 595-0745 is our primary contact number.
We also have several local numbers across the country for local callers.
| RATECENTER | NUMBER | CALLER MUST BE IN AREA CODE |
|---|---|---|
| Toll Free (US/CAN) | +1 (877) 595-0745 | NO |
| New York City Zone 1 | +1 (332) 310-8570 | NO |
| Washington, DC | +1 (202) 600-2898 | NO |
| New Haven, CT | +1 (203) 902-6104 | NO |
| Seneca, KS | +1 (785) 330-9685 | NO |
| Media, PA | +1 (610) 548-3664 | NO |
| Olympia, WA | +1 (360) 810-8730 | NO |
| Boise, ID | +1 (208) 248-6340 | NO |
Collecters networks
We are connected to several telephone collecters networks. While the number block differs per network, line numbers are universal across all networks. You can contact us through the following telephone collecters networks:
| NETWORK | BLOCK |
|---|---|
| CSPNet | 946 |
| PhreakNet | 946 |
You can reach a staff member directly via their extension directly. (ex: NXX-1000). Or use one of the following numbers to reach a deparment/ring group:
| NUMBER | DEPT |
|---|---|
| 0000 | Main Menu |
| 0010 | Operator |
| 0009 | General inquries |
| 0004 | Directory (Dial-by-name) |
| 0003 | Techincal support & Account support or recovery |
| 0005 | Report an issue (such as bug, feature request, abuse, or vandalism) |
| 0006 | Information about WikiPhone |
Business Hours
WikiPhone is a volunteer project. In order to let staff members have personal time, department/ring group calls about non-urgent matters will go to voicemail outside of business hours. Bussines hours are desgined around regular work, school, and church hours in all timezones across the mainland United States. Calls will always go to voicemail on hoildays in the United States and Canada. WikiPhone opreates in Eastern Time.
| DAY | HOURS |
|---|---|
| Monday-Thursday | 12:00 PM - 9:00 PM |
| Friday | 12:00 PM - 11:30 PM |
| Saturday | 9:00 AM - 11:30 PM |
| Sunday | 2:30 PM - 9:00 PM |
Staff Directory
Chris Hendrix
Founder, Head Administrator
chrishendrix@telephones.wiki
Extension 1000