WikiPhone:Contact us: Difference between revisions
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For information about WikiPhone services available over telephone, view Dial in. | For information about WikiPhone services available over telephone, view Dial in. | ||
Using WikiPhone contacts is for official support and business inquires only. If you are trying to reach a staff member for non-WikiPhone matters, use their personal contacts. | |||
=== Support tickets === | === Support tickets === | ||
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contact@telephones.wiki | contact@telephones.wiki | ||
=== Telephone | === Telephone === | ||
==== NANP PSTN ==== | |||
For callers located in the United States & Canada, +1 (877) 595-0745 is our primary contact number. | For callers located in the United States & Canada, +1 (877) 595-0745 is our primary contact number. | ||
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|} | |} | ||
=== | ==== Collecters networks ==== | ||
We are connected to several telephone collecters networks. While the number block differs per network, line numbers are universal across all networks. You can contact us through the following telephone collecters networks: | We are connected to several telephone collecters networks. While the number block differs per network, line numbers are universal across all networks. You can contact us through the following telephone collecters networks: | ||
{| class="wikitable" | {| class="wikitable" | ||
| Line 67: | Line 71: | ||
|946 | |946 | ||
|} | |} | ||
You can reach a staff member directly via their extension directly. (ex: NXX-1000). Or use one of the following numbers: | You can reach a staff member directly via their extension directly. (ex: NXX-1000). Or use one of the following numbers to reach a deparment/ring group: | ||
{| class="wikitable" | {| class="wikitable" | ||
|+ | |+ | ||
!NUMBER | !NUMBER | ||
! | !DEPT | ||
|- | |- | ||
|0000 | |0000 | ||
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|Information about WikiPhone | |Information about WikiPhone | ||
|} | |} | ||
==== Business Hours ==== | |||
WikiPhone is a volunteer project. In order to let staff members have personal time, department/ring group calls about non-urgent matters will go to voicemail outside of business hours. Bussines hours are desgined around regular work, school, and church hours in all timezones across the mainland United States. Calls will always go to voicemail on hoildays in the United States and Canada. WikiPhone opreates in Eastern Time. | |||
{| class="wikitable" | |||
|+In Eastern Time: | |||
!DAY | |||
!HOURS | |||
|- | |||
|Monday-Thursday | |||
|12:00 PM - 9:00 PM | |||
|- | |||
|Friday | |||
|12:00 PM - 11:30 PM | |||
|- | |||
|Saturday | |||
|9:00 AM - 11:30 PM | |||
|- | |||
|Sunday | |||
|2:30 PM - 9:00 PM | |||
|} | |||
== Staff Directory == | |||
=== '''Chris Hendrix''' === | |||
'''Founder, Head Administrator''' | |||
''chrishendrix@telephones.wiki'' | |||
''Extension 1000'' | |||