WikiPhone:Contact us: Difference between revisions

From WikiPhone
Jump to navigation Jump to search
No edit summary
No edit summary
 
(8 intermediate revisions by the same user not shown)
Line 1: Line 1:
=== General contact ===
To contact WikiPhone, use any of the available methods listed on this page.
Email: contact@telephones.wiki


Telephone: +1 (877) 595-0745
For information about WikiPhone services available over telephone, view Dial in.
 
Using WikiPhone contacts is for official support and business inquires only. If you are trying to reach a staff member for non-WikiPhone matters, use their personal contacts.


=== Support tickets ===
=== Support tickets ===
{{#ifanon:
{{#ifanon:You must be logged in to submit support tickets via our website.|[[Special:MyTickets|You can submit and view your support tickets, at the support tickets page]]}}
| You must be logged into an account to submit support tickets.
 
| [[Special:MyTickets|You can submit and view your support tickets, at the support tickets page]]
You can also submit support tickets in our Discord server.
}}
 
=== Email ===
contact@telephones.wiki


=== Telephone ===


{{#ifanon:ANON|LOGGEDIN}}
==== NANP PSTN ====
For callers located in the United States & Canada, +1 (877) 595-0745 is our primary contact number.


You can also submit support tickets in our Discord server.
We also have several local numbers across the country for local callers.
{| class="wikitable"
|+
!RATECENTER
!NUMBER
!CALLER MUST BE IN AREA CODE
|-
|Toll Free (US/CAN)
| +1 (877) 595-0745
|NO
|-
|New York City Zone 1
| +1 (332) 310-8570
|NO
|-
|Washington, DC
| +1 (202) 600-2898
|NO
|-
|New Haven, CT
| +1 (203) 902-6104
|NO
|-
|Seneca, KS
| +1 (785) 330-9685
|NO
|-
|Media, PA
| +1 (610) 548-3664
|NO
|-
|Olympia, WA
| +1 (360) 810-8730
|NO
|-
|Boise, ID
| +1 (208) 248-6340
|NO
|}
 
==== Collecters networks ====
We are connected to several telephone collecters networks. While the number block differs per network, line numbers are universal across all networks. You can contact us through the following telephone collecters networks:
{| class="wikitable"
|+
!NETWORK
!BLOCK
|-
|CSPNet
|946
|-
|PhreakNet
|946
|}
You can reach a staff member directly via their extension directly. (ex: NXX-1000). Or use one of the following numbers to reach a deparment/ring group:
{| class="wikitable"
|+
!NUMBER
!DEPT
|-
|0000
|Main Menu
|-
|0010
|Operator
|-
|0009
|General inquries
|-
|0004
|Directory (Dial-by-name)
|-
|0003
|Techincal support & Account support or recovery
|-
|0005
|Report an issue (such as  bug, feature request, abuse, or vandalism)
|-
|0006
|Information about WikiPhone
|}
 
==== Business Hours ====
WikiPhone is a volunteer project. In order to let staff members have personal time, department/ring group calls about non-urgent matters will go to voicemail outside of business hours. Bussines hours are desgined around regular work, school, and church hours in all timezones across the mainland United States. Calls will always go to voicemail on hoildays in the United States and Canada. WikiPhone opreates in Eastern Time.
{| class="wikitable"
|+In Eastern Time:
!DAY
!HOURS
|-
|Monday-Thursday
|12:00 PM -  9:00 PM
|-
|Friday
|12:00 PM - 11:30 PM
|-
|Saturday
|9:00 AM - 11:30 PM
|-
|Sunday
|2:30 PM - 9:00 PM
|}
 
== Staff Directory ==
 
=== '''Chris Hendrix''' ===
'''Founder, Head Administrator'''
 
''chrishendrix@telephones.wiki''
 
''Extension 1000''

Latest revision as of 23:04, 8 August 2026

To contact WikiPhone, use any of the available methods listed on this page.

For information about WikiPhone services available over telephone, view Dial in.

Using WikiPhone contacts is for official support and business inquires only. If you are trying to reach a staff member for non-WikiPhone matters, use their personal contacts.

Support tickets

You must be logged in to submit support tickets via our website.

You can also submit support tickets in our Discord server.

Email

contact@telephones.wiki

Telephone

NANP PSTN

For callers located in the United States & Canada, +1 (877) 595-0745 is our primary contact number.

We also have several local numbers across the country for local callers.

RATECENTER NUMBER CALLER MUST BE IN AREA CODE
Toll Free (US/CAN) +1 (877) 595-0745 NO
New York City Zone 1 +1 (332) 310-8570 NO
Washington, DC +1 (202) 600-2898 NO
New Haven, CT +1 (203) 902-6104 NO
Seneca, KS +1 (785) 330-9685 NO
Media, PA +1 (610) 548-3664 NO
Olympia, WA +1 (360) 810-8730 NO
Boise, ID +1 (208) 248-6340 NO

Collecters networks

We are connected to several telephone collecters networks. While the number block differs per network, line numbers are universal across all networks. You can contact us through the following telephone collecters networks:

NETWORK BLOCK
CSPNet 946
PhreakNet 946

You can reach a staff member directly via their extension directly. (ex: NXX-1000). Or use one of the following numbers to reach a deparment/ring group:

NUMBER DEPT
0000 Main Menu
0010 Operator
0009 General inquries
0004 Directory (Dial-by-name)
0003 Techincal support & Account support or recovery
0005 Report an issue (such as bug, feature request, abuse, or vandalism)
0006 Information about WikiPhone

Business Hours

WikiPhone is a volunteer project. In order to let staff members have personal time, department/ring group calls about non-urgent matters will go to voicemail outside of business hours. Bussines hours are desgined around regular work, school, and church hours in all timezones across the mainland United States. Calls will always go to voicemail on hoildays in the United States and Canada. WikiPhone opreates in Eastern Time.

In Eastern Time:
DAY HOURS
Monday-Thursday 12:00 PM - 9:00 PM
Friday 12:00 PM - 11:30 PM
Saturday 9:00 AM - 11:30 PM
Sunday 2:30 PM - 9:00 PM

Staff Directory

Chris Hendrix

Founder, Head Administrator

chrishendrix@telephones.wiki

Extension 1000